In the current digital landscape, the ability to quickly and efficiently create and implement solutions is a strategic necessity for businesses and public organizations. The concept of Low Code is revolutionizing software development, offering an agile and accessible approach to creating scalable and innovative applications. The ServiceNow platform, with its Low Code tools, stands out as a key enabler of digital transformation, democratizing solution creation and accelerating the pace of innovation.
What Is Low Code and Why Is It Important?
Low Code is a software development approach that allows applications to be created with minimal manual coding, replacing much of the traditional code with graphical interfaces and visual tools. This approach drastically reduces the time and costs associated with development, making it accessible to a broader range of professionals, including those without advanced programming skills.
Importance of Low Code:
Accelerates solution development, enabling faster responses to market demands.
Democratizes innovation by empowering non-technical teams (citizen developers) to create applications under IT supervision.
Reduces reliance on specialized IT teams, freeing resources to focus on strategic projects.
Benefits of Low Code in ServiceNow
The ServiceNow platform leverages Low Code to enable organizations of all sizes to transform workflows and optimize operations with agility and efficiency. Key benefits include:
Cost Reduction:
Less time and effort are required to develop applications, significantly reducing creation and maintenance costs.
The platform offers ready-to-use, customizable modules, eliminating the need to build everything from scratch.
Democratization of Innovation:
ServiceNow allows professionals from different areas to create solutions tailored to their specific needs, with centralized IT supervision ensuring compliance and security.
Agility in Development:
Solutions that once took months to develop can now be built in weeks or even days.
Manual and complex processes can be automated quickly, boosting operational efficiency.
Integration and Scalability:
Low Code in ServiceNow is fully integrated into the platform, allowing created applications to connect with other existing solutions and scale to meet growing organizational demands.
Practical Examples: Automation and Service Management
Organizations are already leveraging ServiceNow's Low Code capabilities to address real-world challenges. Here are some practical examples of how this approach transforms workflows and service management:
Workflow Automation:
A logistics company used Low Code to create an automated system for tracking and updating deliveries, saving hours of manual work each week and improving customer experience.
Internal Service Management:
A financial institution developed a Low Code solution to manage IT requests, reducing response time by 40% and improving employee satisfaction.
Monitoring and Compliance:
Public agencies built custom applications to track audits and compliance processes, ensuring adherence to regulations and increasing transparency.
How Liberty Uses Low Code in ServiceNow
Liberty Health has excelled in using Low Code with ServiceNow to help clients solve complex challenges simply and efficiently. Here are some applications:
Public Health Workflow Automation:
Liberty created automated workflows for managing care in health units, reducing delays and optimizing resource allocation.
Incident and Request Management:
Using Low Code, a customized solution was developed to unify the management of technical requests, improving problem resolution efficiency.
On-Demand Applications:
Liberty clients can request specific applications for their operations, such as administrative process tracking or integrating data from multiple sources. With Low Code, these applications are delivered quickly and with high quality.
By combining its expertise with the flexibility of Low Code in ServiceNow, Liberty empowers public and private organizations to achieve their digital transformation goals with greater agility and impact.
Want to See Low Code in Action?
Request a hands-on demonstration with Liberty and discover how ServiceNow can transform your processes in record time.
Explore case studies and see how these solutions can benefit your organization.
Contact us and accelerate your digital transformation journey today!
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